Terms of Use

Terms of Use

Last updated: 30 December 2025

These Terms of Use ('Terms') govern your access to and use of the Psychic Reading website and any related services, features, content, accounts, and communications operated by or provided by Smart Gravity LLC (collectively, 'we', 'us' or 'our') (the 'Site').

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree, your only remedy is to stop using the Site.

We may update these Terms from time to time. If there is a material change, we will notify you through the Site or other reasonable means. Your continued use of the Site after the updated Terms become effective constitutes acceptance of the changes.

These Terms explain:

  • Eligibility and account rules
  • Services and platform usage
  • Payments, billing, and refunds
  • User content, reviews, and acceptable use
  • Disclaimers and limitation of liability
  • Termination
  • Governing law and dispute resolution
  • How to contact us

1. Eligibility and account registration

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. By using the Site, you represent and warrant that you meet this requirement.

To access certain features, you may need to create an account. You agree to provide accurate information, maintain the security of your login credentials, and promptly update your information if it changes.

You are responsible for all activity under your account. If you believe your account has been compromised, you must notify us immediately and take steps to secure your account.

2. Services and platform use

The Site provides access to psychic and spiritual guidance services delivered by independent advisors through features such as chat, phone, video, or other communication methods made available on the Site.

We may modify, suspend, or discontinue any part of the Site at any time, including features, content, advisor availability, or supported communication methods.

We do not guarantee that any advisor will be available at a particular time, that you will obtain a particular outcome, or that services will meet your expectations.

3. Advisor relationship and third-party services

Advisors are typically independent third parties and are not our employees or agents. Advisors are solely responsible for the content and conduct of their sessions, subject to the Site’s rules and quality standards.

We may use third-party services to provide hosting, communications, payments, analytics, fraud prevention, and customer support. Your use of those services may be subject to their terms and policies.

4. Payments, billing, and refunds

Some features and services require payment. Session pricing is typically shown as a per-minute rate (or other clearly disclosed unit) before you connect, and your account will be charged according to the time or units used.

You authorize us (and/or our payment providers) to charge your chosen payment method for fees, taxes, and any other charges disclosed at checkout.

Promotional offers, free minutes, bonus credits, and discounts may have separate terms, may be limited to new users, and may expire or be withdrawn as permitted by law.

Refund and satisfaction guarantee eligibility (if offered) depends on the policy displayed on the Site at the time of purchase. If you believe you were charged incorrectly or are dissatisfied, contact customer support as soon as possible and provide relevant details.

5. Acceptable use

You agree not to misuse the Site or attempt to interfere with its security, integrity, or proper operation. You must not:

  • Use the Site for unlawful, harmful, abusive, harassing, defamatory, or fraudulent purposes
  • Threaten, stalk, or exploit advisors, users, or staff
  • Share or request sensitive information that is unnecessary for the service (e.g., passwords, full card numbers, social security numbers)
  • Attempt to bypass pricing, session timers, or payment systems
  • Probe, scan, or test vulnerabilities, or attempt unauthorized access to accounts or systems
  • Use bots, scrapers, or automated tools to access or copy content without permission
  • Upload or transmit malware, spyware, or malicious code
  • Impersonate another person or misrepresent your identity or affiliation

6. User content, reviews, and communications

You may be able to submit content such as reviews, ratings, profile details, or messages ('User Content'). You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute your User Content as necessary to operate, improve, and promote the Site.

You agree that your User Content will be truthful, respectful, and not infringe any third-party rights. We may remove or restrict access to User Content that violates these Terms or applicable law.

We may monitor and review communications for safety, fraud prevention, quality assurance, dispute resolution, and policy enforcement, consistent with our Privacy Policy.

7. Intellectual property

The Site, including its design, text, graphics, logos, software, and other content (excluding User Content), is owned by or licensed to us and is protected by intellectual property laws.

You may not copy, modify, distribute, sell, lease, or create derivative works from the Site or its content unless you have our prior written permission.

8. Important disclosures and disclaimers

Psychic readings are provided for entertainment and spiritual guidance purposes only. The Site and advisors do not provide medical, legal, financial, or mental health advice, and no advisor-client relationship of a professional licensed nature is created.

You acknowledge that outcomes and accuracy vary, the future is not fixed, and any guidance provided is not guaranteed. You are solely responsible for decisions and actions you take based on your use of the Site.

If you are in crisis or at risk of harm to yourself or others, do not use the Site - contact local emergency services immediately.

9. Limitation of liability

To the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding the Site and services, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, we (and our affiliates, officers, employees, agents, and service providers) will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, goodwill, or other intangible losses arising from or related to your use of the Site.

To the extent liability cannot be excluded, our total liability for any claim relating to the Site will not exceed the amount you paid us for the relevant service giving rise to the claim, or $100 USD, whichever is greater.

10. Termination

We may suspend or terminate your access to the Site at any time if we reasonably believe you violated these Terms, engaged in fraud or abuse, or created risk or potential legal exposure for us, advisors, or other users.

You may stop using the Site at any time. Termination does not affect accrued payment obligations or any provisions that should survive by their nature, including intellectual property, disclaimers, and limitation of liability.

11. Governing law and dispute resolution

These Terms are governed by the laws of the jurisdiction where Smart Gravity LLC is organized, without regard to conflict of law principles, unless applicable consumer laws in your jurisdiction require otherwise.

Where permitted by law, disputes arising out of or relating to these Terms or the Site will be resolved through binding arbitration or in the courts specified on the Site, depending on the dispute resolution option made available to you at the time of use.

You agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding, where permitted by law.

12. Contact Us

If you have questions about these Terms or the Site, contact us using the methods provided on the Site.

If you need billing help, dispute a charge, or request support, contact customer service through the support channels listed on the Site.